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Better Bedside Manners
neale, Tuesday, 29. June 2004, 15:09
by A. A. Neale
Medical students in the U.S. must now take another test to get their licence to practice medicine. The National Board of Medical Examiners is giving the would-be doctors six chances to prove they have good bedside manners. The students are negotiating for ten. (Just kidding!) As a professional class, doctors are lousy listeners. Maybe they're just reflecting the general population, but when I spill my litany of bodily ills, I want a doctor to be all ears. I hail this move by the national board because too many doctors act like they are God and already know what you're problem is. They're all too ready to whack out a piece of your anatomy or write you off a prescription where they have stock in the company. Speaking of which, my next recommendation is to give doctors penmanship classes and require they write so that an 8-year-old can read it. Preferably in block letters. But back to the bedside manners. Here's what I would like to hear a doctor say once in my life: * "I don't know what you have." * "I would recommend you get a second opinion." * "I'll see you next Thursday promptly at 10:00 a.m. Don't make me wait." * "You look like a cover model for 'Men's Health Magazine.'" * "I'm going to knock 50% off your bill, because you're such a nice person." OK, so I can dream, can't I? But what I do want to see is every one of God's saints following this directive: "Let your speech always be with grace, seasoned with salt, that you may know how to answer each one" (Colossians 4:6, NKJV). A doctor may find it difficult to improve his bedside manners, but Christians work incessantly to better their interactions with others. * They cut out emotional static to listen intently (James 1:19). * They take into account where people are coming from (1 Corinthians 9:19-22). * They see in every person a soul saved by God's grace and serving in the Kingdom (ibid.). * They freely forgive those who are moving in the direction of God (Matthew 18:21-35; Colossians 3:13). * They develop a soft spot in their hearts for people, and especially for their brothers and sisters in Christ. They're "tender-hearted" to one another (Ephesians 5:32). * They judge actions and motives from a benevolent perspective, thinking the best of what people do and say (Matthew 7:1). * They encourage and praise others whenever possible (1 Corinthians 11:2). Better bedside manners for doctors may be a lost cause, but Christians are the salt of the earth and show the love and gentleness of Christ in all they do. And I'm thankful for that. |
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